About Us

Harmony General Insurance Company Ltd. is located at Harmony Hall, St. Michael on the outskirts of Bridgetown,

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Policies

Welcome to the Harmony General Policies information page. We are the premier providers of insurance.

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Customer Services

We care about the service
that we provide for our customers, making
every effort to maintain high standards.

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Customer Services

We care about the service that we provide for our customers, making every effort to maintain high standards. We are governed by a Customer Service Charter which sets out the level of service we strive to sustain.

Customer Service Charter:

We aim to:

  • Provide a high quality, efficient and helpful service.
  • Respond to all claims within two working days, either by telephone, letter or visit, whichever is most appropriate.
  • Settle all valid claims in a professional and timely manner.

 

Personalized Service:

The Company views each customer as separate and distinct. We consider them as special and ensure this is reflected in our service.

  • Services are customized - insurance packages are tailored to meet their specific needs.
  • Our service is prompt and efficient.
  • We use our networks to build and foster good customer relationships.
  • Management is so committed to good service, that our Policies have a customer service charter which notes the course of action customers may take in the event that they so desire.